Enterprise Rent-A-Car has an immediate opening of a Full-Time Member Services Associate within our Enterprise CarShare division. This position will be based at the Enterprise CarShare office which located at 65 Regent Park Boulevard near Dundas east of Parliament. The office is in the new Regent Park area with many nearby amenities including coffee shops, Shoppers Drug Mart, parks, a Community Centre and pool. The location is easily accessible by streetcar from Broadview and Dundas stations. The CarShare office culture/attire is business casual.
The Member Services Associate position provides a range of customer service functions to Enterprise CarShare members, administrative duties, new member acquisition projects & retention efforts. Most importantly, the Member Services Associate will be responsible for delivering excellent service to members and potential members via email, telephone and in person at the office store front.
The successful candidate will need to possess outstanding interpersonal and communication skills, enthusiasm, leadership, great work ethic, flexibility, and initiative.
Provide direct customer service support to current and potential members via the telephone and or email utilizing the in house reservation management system and our in vehicle technology.
Competency Based Qualifications: