Enterprise

  • Service Agent - National and Alamo

    Category
    Customer Service/Support - Service Agent
    Location
    Vancouver Airport-Main Terminal Int
    Requisition Number
    2018-240589
  • Overview

    Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

    We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

    Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

     

    National Car Rental (Canada) Inc. has an exciting opportunity for Full-Time Service Agents – 6 positions

    Responsibilities

    • Performs all the duties of a Service Agent by maintaining and following standards and procedures
    • Cleaning of rental vehicles both inside and outside, manually and or with equipment, following the Clean Car Process
    • Refuels vehicles, add oil and other liquids when required, verifies good mechanical condition of vehicles
    • Inspect each vehicle and report all out of service vehicle
    • Drive vehicles to the ready line as directed
    • Provide pick up, drop off service, and vehicle exchanges as required
    • Neatly and accurately complete all forms and documents as required
    • Adheres strictly to the Standard of Conduct and guidelines
    • Maintain a safe and clean work environment
    • Represent the Company to the general public with positive customer relations
    • Maintains a professional relationship with colleagues
    • Perform other duties and assignments as business demands dictate 

    Qualifications

    • Valid driver’s license, five years’ good driving experience and a good driver’s abstract

    •  

      Safely operate a variety of vehicles, including light duty trucks

    •  

      Must have good communication skills in English  – written and verbal

    •  

      Must be able to bend, twist, reach stand and crouch for extended periods of time

    •  

      Must be able to lift up to 25 kilograms

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      Work in an outdoor environment

     

     

    WAGES:                                               Current Service Agent Scale

     

     

                                                           

     

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